Terms of Service

Welcome to Chef’s Boutique. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

"These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India."

 

  1. Business Information
    Chef’s Boutique is based in Jaipur, Rajasthan, India. We offer freeze-dried vegetarian food, chutneys, snacks, and other ready-to-eat products through our online platform.

    2. Product Information
    All our products are:
    - 100% vegetarian
    - Carefully prepared and freeze-dried to maintain freshness and nutrition
    - Homemade in small batches with no added preservatives

    We strive to provide accurate descriptions and images, but the actual product may slightly vary due to screen settings or batch variations.

    3. Shipping & Delivery
    We currently ship within India and internationally.
    - Dispatch Days: Tuesday to Saturday (no dispatch on Sundays or public holidays)
    - Delivery Time: Typically 4–5 working days from dispatch (within India)
    For international orders, shipping times may vary based on location and customs processes.

    4. Returns & Refunds
    Due to the consumable nature of our products, we do not accept returns.
    However, if you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery by emailing us at chefsboutiquefoods@gmail.com. We will offer a replacement or appropriate resolution after reviewing your concern.

    5. Order Cancellation
    Orders once placed cannot be cancelled once processed for dispatch. If you need to make a change, please contact us immediately after placing the order, and we will try our best to accommodate.

    6. Pricing & Payment
    All prices listed on the website are in INR (₹) unless specified otherwise. We reserve the right to change prices, offers, or discontinue products without prior notice.
    Payments are accepted through secure payment gateways. Your payment details are never stored or accessed by us directly.

    7. Intellectual Property
    All content on our website — including logos, images, recipes, and product descriptions — is the property of Chef’s Boutique and may not be copied or reproduced without written permission.

    8. Limitation of Liability
    Chef’s Boutique is not responsible for:
    - Delays in delivery due to third-party logistics
    - Allergic reactions (please check ingredient details before purchase)
    - Misuse or mishandling of products post-delivery

    9. Privacy
    Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

    10. Contact Us
    For any queries, feedback, or complaints, reach out to us at:
    📧 chefsboutiquefoods@gmail.com

    "These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India."